Iona.ai Case Study: 16+ MQLs Through Targeted Outreach

Growth-led Email Outreach and LinkedIn Case Study

How iona.ai Generated 16+ MQLs In 3 Months Through Targeted Outreach With growth.cx

iona-page-image

16+

MQL’s in 3 Months

3715+

Prospects Contacted

About iona.ai

Iona.ai helps HR and recruitment teams automate pre-joining workflows, including offer management, document collection, background verification, candidate communication, and Day-0 training in a single structured flow..

Pain Points Faced by iona.ai

  • Limited awareness among HR leaders about automated pre-joining workflow solutions.
  • Difficulty reaching and engaging HR decision-makers and Talent Acquisition leaders through outbound outreach.
  • Early outreach campaigns generated low response rates and limited qualified conversations.
  • Need to identify and target companies with active hiring needs and background verification (BGV) requirements.
  • Requirement to refine audience segmentation and messaging to improve engagement and lead quality.

Business Type :

B2B HR Tech

Offices :

India

Industry:

ANY

Ideal Customer Profile :

Regions: India

Buyer Persona: Founders, co-founders, Directors, Managers(40+ years): Head of HR, CHRO, National Talent Acquisition Heads, HR Transformation Leads

Company Size: 5000+ employees.

Challenges they faced

Before implementing the outreach strategy, the main challenges were:

  • Difficulty reaching HR decision makers directly
  • Low engagement from generic outreach messaging
  • Limited awareness of automated pre-joining workflow solutions
  • Need to build credibility with HR leaders and recruitment teams

Our strategy & execution

Email Outreach:

We executed highly targeted email campaigns designed to capture the attention of HR and talent acquisition leaders.

Key activities included:

  • Built segmented lead lists aligned with Iona.ai’s ideal HR buyer persona
  • Personalized messaging focused on reducing HR follow-ups and improving candidate onboarding

Highlighted value propositions such as:

  • Automated document collection
  • WhatsApp candidate communication
  • Background verification workflow automation

Tracked engagement and responses to optimize messaging over time

Followed up consistently with interested prospects to move them into demos and pipeline opportunities.

LinkedIn Outreach: 

LinkedIn outreach was used to build relationships with HR leaders and increase response rates.

Highlighted value propositions such as:

  • Sending personalized connection requests to HR decision-makers
  • Engaging with HR professionals through targeted messaging
  • Highlighting Iona.ai’s impact on reducing HR workload and improving onboarding experience
  • Consistent follow-ups and conversation nurturing
  • Moving interested prospects to product demos and discovery calls

Tools Used

  • Apollo.io
  • Saleshandy
  • LinkedIn

Activities

  •  Lead sourcing and segmentation
  •  Email outreach and tracking
  •  Engagement and relationship building

What worked?

  • 01

    Industry-specific, personalized email campaigns that drove higher engagement and better response rates.

  • 02

    LinkedIn outreach with tailored, value-driven messages to build trust and increase replies.

  • 03

    Targeted prospects who had posted about their hiring needs and background verification (BGV) challenges, positioning Iona.ai as a solution to streamline pre-joining workflows..

  • 04

    A/B testing of subject lines, messaging, and CTAs to continuously improve performance and response rates.

What didn't work?

  • Initial outreach faced email warm-up and deliverability challenges, resulting in some emails landing in spam folders. By manually sending emails via Gmail, improving warm-up practices, and asking recipients to mark emails as “Not Spam,” we gradually improved sender reputation and inbox placement.

  • Initial targeting did not produce the expected volume of qualified leads, requiring us to reassess performance and optimize our audience segmentation.

  • Once the outreach strategy was refined and targeting shifted toward the Insurance and Healthcare sectors, we saw a noticeable improvement in engagement and response rates.

End Result

Within just one month, the outreach strategy produced a measurable impact:

  • 01 3,715+ Prospects Contacted
  • 02 15 positive responses from email and LinkedIn
  • 03 5+ Demos Conducted
  • 04 Multiple warm conversations with decision-makers

Most importantly, the outreach process helped Iona.ai build a repeatable outbound pipeline targeting HR leaders and talent acquisition teams.

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